At Mitushi Couture, we ship pan-India. Every piece is quality-checked, beautifully packaged, and dispatched with care. Custom pieces may vary in timeline.

Processing Time

  • Each piece is made-to-order with the highest level of craftsmanship
  • Standard orders are dispatched within 25 working days from order confirmation
  • Custom or highly embellished pieces may require additional time
  • Processing time excludes weekends and public holidays
  • You will receive a confirmation email once your order is dispatched

Shipping Coverage

  • We currently ship across India (pan-India coverage)
  • International shipping is not available at this time
  • Remote locations may experience extended delivery times

Shipping Timeline

  • Shipping timelines vary based on delivery location
  • Metro cities: 3-5 business days after dispatch
  • Non-metro cities: 5-7 business days after dispatch
  • Remote areas: 7-10 business days after dispatch
  • These are estimated timelines; actual delivery may vary due to courier partner schedules or unforeseen circumstances

Quality & Packaging

  • Every garment undergoes thorough quality inspection before dispatch
  • Each piece is carefully packaged in premium, protective packaging
  • Your order will arrive in signature Mitushi Couture packaging, reflecting the luxury of your purchase

Tracking Your Order

  • A tracking number will be shared via email and SMS once your order is dispatched
  • You can track your shipment through our courier partner’s website
  • For tracking assistance, feel free to reach out to our team

Shipping Charges

  • Shipping charges (if applicable) will be calculated at checkout
  • Free shipping may be offered on select orders or during promotional periods

Delivery Failures

  • Please ensure accurate delivery address and contact information
  • If delivery fails due to incorrect address or unavailability, re-delivery charges may apply
  • Unclaimed parcels will be returned to us after multiple delivery attempts

Force Majeure

We are not liable for delays caused by circumstances beyond our control, including but not limited to natural disasters, courier delays, political unrest, or pandemics.

Contact Us

For shipping queries, please contact:

Mitushi Couture
128, Bliss, Near Miniland School
Saket Nagar, Indore, MP 452001

Store Hours: Monday – Saturday, 11 AM – 8 PM